Becoming a successful salesperson requires the acquisition of several functionality skills that you can practice within your everyday life. One of these vital skills is learning to familiarize yourself with higher levels of empathy. Train yourself to connect on a deeper level with everyone who serves you throughout your day so that you can use that empathetic nature when dealing with your customers. A great way to go about this is by making direct eye contact as much as possible.
Key Takeaways:
- Even in this age of machines, successful sales people still need to cultivate a relationship with potential buyers.
- Technology, while helpful, cannot take the place of human interaction when it comes to developing empathy for your customer’s needs.
- Top salespeople are like detectives and know what questions to ask to get to the root of their customer’s problems.
“The explosive growth of technology has rapidly changed — and will continue to change — the sales game. That means new skills are required for success.”
